![]() ![]() If you have not choice but to download it, let it do its thing to frustrate you, then write a review and communicate with your employer/institution. If you can avoid it, do not download Duo. It is literally an app that is made solely to promote itself at the expense of its investors. ![]() Duo prevents you from doing basic things with your email account if you do not open and use their app. It seems that they do not actually make a profit by marketing to individuals, but to institutions that choose to invest without surveying their own workers (insert the name of most universities in the US). On the other hand, this app has greatly reduced my emailing efficiency for the sake of security I do not need. Look, I admit that I am not an IT security expert, but I have had compromised emails that security technicians were able to secure in moments. I wish I could give you and companies like you 0 stars but I can’t They don’t make you safer, they just make your life more annoying and more likely to lose your information due to you forgetting your needlessly complicated password. Many services now make me change my password and use special characters which means I’m much more likely to forget it, losing all of my information! Stop forcing people to use these. I changed my phone number recently, and this has caused me to get LOCKED OUT of many basic services that require these stupid “two factor authentication” YEARS worth of information GONE because of “Security” What a joke! Also, why should I trust YOU with m my information? Because I DON’T, and I should have the right to NOT give it to you! And they commonly LOCK YOU OUT OF YOUR OWN ACCOUNT. These “security features” make simple services a PAIN. The much bigger risk is that I forget my password and lose access to my accounts! This is happened to me many times because of these stupid mandatory changes and is WAY WORSE HARMFUL than the risk of actually being hacked. ![]() No one cares about me enough to try to hack me. This is the WORST app and experience I've ever had. Making it virtually impossible to have access to my school account all because I got a new phone. And soon my 120 day access will run out on my labtop and I will no longer be able to access my school account which contains my grades, classroom, assignments, and more as I cannot verify my university account through this app. All I want to do is be able to check my grades on my phone and I'll never be able to do that. I sincerely hope my university stops using Duo as this is the worst experience I've ever had. this app does offer verification though my old phone, but guess what? I no longer have that phone so it is absolutely impossible for me to verify my account through my old phone. So obviously through this very dumb circle I can no longer log into my university account on my phone. But in order to log into my university account I need to verify it through this app. I recently got a new phone and in oder to reconnect this app to my university I need to log into my university account. I've put up with it until now, but I can no longer sit silent. ![]() Using this app mobile will cause your employees/students immense stress and disdain against your organization. If you are an administrator considering using Duo, please find some other service. Yes calling may be faster than scrolling through all your texts looking for old verification codes, but I should NOT have to receive a phone call or spend minutes searching my texts simply to do economics homework. There is a “click to accept” box to remain logged in for 24 hours on the login page, although you must be verified to click the box, and upon verification you are immediately redirected away from the page. I have no way to remove my old phone number as the primary verification. Moving on to normally logging in the process is arduous and frankly broken. It took me approximately 6 hours to recover my accounts. Their “help” support staff is among one of the worst of its kind (which is saying something). If you need to get a new device it requires that you verify the new device with your old device, but for many people when a new device is purchased they no longer have access to their old device. Upon getting a new phone I was unable to access any of my school work/grades/tax information for months. The this app Mobile app is realistically one of the largest stressors I have experienced in my life. ![]()
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